Service

Shipping policy


Raquel Roche' Boutique offers insured shipping with tracking on every order. Shipping charges are based on the service selected and include insurance for the full value of the package. You will receive an email notification with a tracking number once your order has shipped.

Domestic Rates (United States)

ServiceRate
USPS First Class$8.00
USPS First Class with Signature$11.50
USPS Priority$12.00
USPS Priority with Signature$15.50
UPS Ground$14.00
UPS 2nd Day$20.00
UPS Overnight$40.00

International Rates

ServiceRate
USPS International First Class$22.00
UPS Standard (Canada only)$20.00
UPS Worldwide$50.00

Rates are subject to change without notice. Duties and taxes for international orders are the responsibility of the recipient.

P.O. Boxes & APO Addresses

For shipments to P.O. Boxes and APO addresses, please select USPS as the shipping method — UPS does not deliver to these addresses.

Made-to-Order & Bespoke Pieces

Made-to-order and bespoke commissions typically take 4–8 weeks to complete depending on complexity. We will confirm a precise timeline at the time of order and keep you updated at every stage of production.

Insurance & Signature

Every package is fully insured for the value of its contents. Signature confirmation is included with applicable service levels. Please ensure someone is available at the shipping address to sign for valuable deliveries.

Order Tracking

You will receive a tracking link by email as soon as your order ships. You can also track any order on our order tracking page.